AI Customer Service: Today’s Most Transformative Technologies

AI in Customer Service

Customer-facing AI technologies

Customer Identification

Biometrics

Face and voice recognition

Call Classification / routing

Intent prediction

Emotion analytics

Chatbots

Text/NLP analysis

Predictive personalization

Behind-the-scenes technologies

Contact Center workload management

Computer vision AI for object/issue recognition

Agent decision support

Agent motivation and productivity

Agent training

Gamification

High-level data analysis

Process improvements

CLV optimization

Business insights

Where it’s all heading

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TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and AI. www.techsee.me

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TechSee

TechSee

TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and AI. www.techsee.me

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