The True Remote IT Support Cost & How to Optimize this Necessary Expense

Image: Shutterstock, edited by TechSee
  • Almost everyone who worked from home in the past twelve months experienced at least one technical issue that impacted their work productivity.
  • Seven in ten workers said that they experienced two or more technical issues that required IT assistance while working remotely.
  • Nearly one-quarter experienced five or more of these issues.

IT Support Services Prices aren’t Cheap

  • more hardware, such as laptops, printers, and scanners
  • higher employee office expenses for telecommunications and utilities, and
  • new software for remote collaboration.

Expensive Remote Support Solutions

Can Visual Assistance Reduce Remote IT Support Costs?

What is visual assistance?

How Visual Assistance Optimizes the Remote Support Cost

Credit: TechSee.me

1. Minimize Cost of Downtime and Decrease Remote IT Support Cost

  • access the company network
  • install necessary software, or
  • print the document they need.

Employee downtime is costly

2. Improve Productivity and Lower Remote Tech Support Cost

3. Instant Access to Resolutions: A Component of the Remote Support Cost

4. Incorporate Knowledge Sharing and Collaboration in the Average Cost for Remote Computer Support

5. Greater Employee Satisfaction With Best and Most Cost Effective Remote Support

Is it Worth Investing in Remote IT Support Costs?

  • minimizing the cost of downtime
  • improving productivity
  • providing instant access to experts
  • promoting knowledge sharing, and
  • delivering a better employee experience overall.
Credit: TechSee.me

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TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and AI. www.techsee.me

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TechSee

TechSee

TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and AI. www.techsee.me

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