Customer Service Trends 2020

Customer Service will become increasingly AI-driven

Analytics will drive hyper-personalized experiences

Greater demand for data transparency and security

Explosion of virtual contact centers

Delivering better CX through emotion

Computer Vision-powered self-service

Voice will be king

Reaching customers through social media

Leveraging Augmented Reality

Conclusion

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TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and AI. www.techsee.me

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TechSee

TechSee

TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and AI. www.techsee.me

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