New survey: What do customers expect from service providers during COVID-19?

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Survey Results: What Customers Expect of Service Delivery during COVID-19

Demand for technical support is currently very high

Consumers are still uncomfortable with allowing technicians into their homes

If a visit is unavoidable, customers expect the company to meet their safety concerns

Service organizations have taken note

Consumers are more willing to do things by themselves

There are multiple ways to deliver remote assistance

Safety concerns are evolving as critical to brand loyalty

Full Survey: What do Customers Expect from Service Providers during COVID-19?

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TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and AI. www.techsee.me

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TechSee

TechSee

TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and AI. www.techsee.me

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